*** All Sales Final - NO Refunds, Exchanges or Returns ***
Thank you for shopping with Pink Ivy! We hope you love your purchase! If you are not 100% satisfied, we are more than happy to help you exchange or return your purchased items.
If you are in a hurry to exchange an item for a different size it will be quicker and easier for you to jump back on our website www.pinkivy.com and order the item you need. Then just ship back your initial purchase with a request for a refund.
We do not refund shipping fees.
Please allow 7 business days for your refund to be issued. Once you get the email confirmation that a refund has been initiated you will need to watch your account for the credit to return. Debit cards return the money quickly while credit cards may take several days longer.
Return your item to the following address:
291 E 1400 S
St George, UT, 84790
We don’t guarantee that we will receive your returned item. Pink Ivy is not responsible for any lost or stolen items in the mailing process. Please keep your receipt with the tracking number in case your item is lost/stolen in the mailing process. Please contact us if you have any problems with the return/exchange process and we will do our very best to help you!